Attn: Privacy Matters
Edmonton, Canada T6E5Z9
SpiritHoods only shares personal information with other companies or individuals outside of SpiritHoods in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of SpiritHoods, its users or the public as required or permitted by law.
DETECTING AND PREVENTING FRAUD
In addition, this site collects, uses, and retains certain information about visitors to detect, prevent, and analyze fraudulent transactions. We share this information with a third party, SIGNIFYD Inc. that provides analysis, monitoring, and reports to assist us in preventing and detecting fraudulent transactions and other activity on the site.
SECURITY OF THE INFORMATION YOU PROVIDE
Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your Internet browser’s window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.
Additionally, access to your Personal Information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service. The computers that store your Personal Information are located in a separate facility, which employs the latest in firewall and security technology.
OPT-OUT EMAIL POLICY
We ask that you notify us when you do not wish to receive emails or newsletters from us. We will only send email for customer service purposes and to those visitors who have indicated that they wish to receive other types of email from us. If at any time you wish to stop receiving email from us, you can always remove your name from our mailing list by sending an email to [email protected] stating that you wish to unsubscribe.
Purchasing Limits on Collector Edition Products
SpiritHoods reserves the right to limit individual orders to two units (per style) to each person / household. We reserve the right to cancel any order completely, no matter the shipping status; if you are suspected of re-selling collectors edition hoods within 30 business days of the product launch date. All customers will be notified immediately upon cancellation and will be refunded in full. We reserve the right to refuse service, or limit purchases to one unit for all suspected re-sellers.
NO UNSOLICITED SUBMISSION POLICY
As a general practice, Downside Up Entertainment Ltd. (“Rave Rebel”) creates all its designs and art
work in-house and does not accept unsolicited designs, artwork, material or media that
is not represented by a reputable agent, agency, or manager. Any unsolicited designs,
artwork, material or media of any kind, etc. will be discarded and will not be read. The
purpose of this policy is to avoid any potential misunderstandings if your original work
seems similar to a Rave Rebel Original Work since many works and submissions are
based on the same or similar ideas. Please note, if you choose to disregard this policy
and submit unsolicited materials regardless, you acknowledge that you have read the
Rave Rebel submission policy and understand that by making such a submission, you
understand that Rave Rebel has no obligation to you or your submission and that you
have no claim whatsoever based on such submission.